Every service.Every step.Governed, secured, and delivered.
02 — Intelligence Layer
AI-Assisted Interpretation
Intelligence that surfaces what matters, clearly.
The GeneAI Intelligence Engine performs secondary analysis on structured variant data received from UK laboratory bioinformatics pipelines. It prioritises variants, cross-references published research, and structures findings into a readable report. This is an informational layer — not a diagnostic system. Every output is explicitly labelled and designed to support, not replace, clinical consultation.
Variant Prioritisation
Variants ranked by pathogenicity classification, population frequency in relevant cohorts (including GCC-specific reference data), and published clinical evidence strength.
Research Cross-referencing
Automated cross-referencing against ClinVar, OMIM, gnomAD, and current peer-reviewed literature. Evidence sources cited in every report.
Pattern Recognition
Multi-gene interaction analysis and variant combination flagging — highlighting patterns that may carry cumulative clinical significance for human review.
Explainability
Every AI prioritisation decision includes a reasoning chain. No finding is presented without supporting evidence. Confidence levels are explicit throughout.
04 — Support Service
Optional Referral Pathways
The right specialist, when you want one.
If genomic findings suggest specialist follow-up, GeneAI can match patients to relevant clinical consultants in the GCC or internationally. The referral module is entirely patient-initiated — no one is contacted without your explicit action. Matching is based on specialty alignment, not commercial arrangements.
Specialist Directory
A curated network of clinical consultants with expertise across genomics-adjacent specialties: clinical genetics, oncology, cardiology, neurology, haematology, and rare disease.
Matching Algorithm
Matching considers specialty relevance to your findings, consultation mode (in-person or video), language preference, and geographic availability.
Privacy-First Enquiry
Initial enquiries to specialists are anonymous. You share only what you choose, and only when you choose to share it. Full report sharing requires your explicit action.
Consultation Booking
Appointment scheduling, pre-consultation report sharing, and secure communication are all managed through the patient portal.
06 — Care Pathway
Patient Support & Navigation
Guidance at every step of the journey.
Genomic results can be complex and emotionally significant. GeneAI provides dedicated patient navigation support — a dedicated point of contact who understands the process, can explain findings in plain language, and can help coordinate next steps. Support is available in English and Arabic.
Patient Navigator
A dedicated care navigator assigned at onboarding. Single point of contact through the entire journey — from sample collection through to report delivery and any follow-up queries.
Results Explanation
Plain-language walkthrough of findings available via secure video call. Navigators are trained to explain genomic concepts clearly without clinical overstatement.
Arabic Language Support
Full Arabic language support across patient communications, report summaries, and navigator consultations. GCC-context cultural competency throughout.
Aftercare Coordination
Following report delivery, navigators can coordinate referral bookings, answer questions about findings, and connect patients with relevant resources and support organisations.
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